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Night Audit / Guest Service

Company: DoubleTree by Hilton Grand Rapids Airport
Location: Grand Rapids
Posted on: January 15, 2022

Job Description:

FREE COOKIES! DoubleTree hotels are well known for welcoming their guests with a warm, chocolate chip cookie upon arrival. As an employee at DoubleTree Grand Rapids, you'll have an immediate sense of welcome and warmth too. The hotel functions as one family, with everyone working together to take great care of our guests. We also like to enjoy ourselves with employee luncheons and celebrations. You'll see all managers working right next to their teams. As a part of larger management company, Spire Hospitality, there is potential for growth not only at our hotel but within some of the 25 properties in 18 states. See the country and work for a great company. What could make it better? Our benefits are top notch. Full medical, dental and vision, 401k, PTO, holiday pay, hotel discounts that can also be used for friends and family, membership to the Marriott Federal Credit Union and the list goes on. If any of this interests you, I encourage you to apply below to start enjoying the job that is more than just a job.

Job Overview: Balance room, restaurant and bar daily work. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operation.

Sample Responsibilities:

Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier

Run audit reports/journals from the mainframe, the Micros computer, and the system for automated credit cards.

Make corrections and adjustments and handle all computer problems that might occur throughout their shift.

Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.

Specific Job Knowledge and Skills:

Keywords: DoubleTree by Hilton Grand Rapids Airport, Grand Rapids , Night Audit / Guest Service, Hospitality & Tourism , Grand Rapids, Michigan

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