Shift Supervisor
Company: Krispy Kreme
Location: Grand Rapids
Posted on: January 15, 2021
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Job Description:
OverviewOur mission is to touch and enhance lives through the
joy that is Krispy Kreme, and in the role of Shift Supervisor, you
play a big part in delivering that joy by running an efficient and
happy shop. If you are organized and enjoy all aspects of making
and selling doughnuts (both in shops and through our doughnut
delivery drivers), this job is for you!
What will you do?You will get to oversee the proper operations of
all shop activities that revolve around making our sweet treats and
inspiring customer wonder. This includes training our Krispy
Kremers to assist customers in a fun and joyful way. Running the
shop also involves planning for the types of doughnuts we'll make
and keeping things on track. We always want those doughnuts hot and
ready!
You'll engage with our customers to help them select doughnuts,
operate our point-of-sale system, drive through, and make beverages
for them.
You'll make sure the uniforms are clean and tidy, and that the shop
is always clean too. You'll help plan the scheduling and work
shifts for the team, and you'll be a leader and a team player.
There might be times you have to handle customer complaints or
other issues that may arise. Represent Krispy Kreme as a company to
the best of your ability by making our guests feel welcomed and at
home in our shops. Express why our sweet treats are so
special!--
You're also the go-to person for assuring shop safety- locking
doors when closing, handling cash and security.
On the moveGet ready to get moving! This isn't the role for someone
who wants to sit all day. You'll be packing doughnuts (gently!),
sweeping, mopping, engaging with our guests and fellow Krispy
Kremers, and helping in all aspects of the shop. You might need to
lift boxes of ingredients for our sweet treats- usually around 25
pounds but sometimes up to 75 pounds. You'll also help delivery
trucks load or unload when needed. Keep in mind our shop is a
dynamic environment, it might be warm and a bit noisy by our
equipment or chilly on a loading dock.
What you should haveYou are 18 years of age or older, you're
flexible to work any day of the week, and you're reliable. You have
great organizational skills, and enjoy communicating and leading
others. You preferably have a high school diploma or GED.
Keywords: Krispy Kreme, Grand Rapids , Shift Supervisor, Hospitality & Tourism , Grand Rapids, Michigan
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