Customer Service Associate
Company: Home Depot
Location: Grand Rapids
Posted on: September 13, 2020
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Job Description:
Job DescriptionPosition Purpose:Customer Service/Sales
associates provide fast, friendly service by actively seeking out
customers to assess their needs and provide assistance. These
associates learn about products using our tools, and provide
information to customers in order to sell an entire project.
Associates in this position will learn how to greet, qualify,
recommend and close every customer in their department, and know
how to handle basics in adjacent departments. Customer
Service/Sales associates maintain the in-stock condition of
assigned areas, and ensure it is clean, shop-able, and safe. Each
associate has the responsibility of providing a safe working and
shopping environment by following all safety policies & standards,
completing specified safety training, immediately correcting
hazards & unsafe conditions or reporting conditions to the Manager
on Duty, and working safely as not to endanger themselves,
co-workers, vendors, or customers. These associates work in
cooperation with their Department Supervisor and other associates
in their department as well as other departments. Specific store
departments may include Building Materials, D--cor, Electrical,
Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork,
Paint, Plumbing and Tool Rental. The Customer Service/Sales
position types may include Department Sales, Lead Generator, Pro
Account Sales, Sales Specialist, Special Services, and Customer
Order Specialist.
Keywords: Home Depot, Grand Rapids , Customer Service Associate, Hospitality & Tourism , Grand Rapids, Michigan
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