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Customer Service Associate

Company: Sam's Club
Location: Grand Rapids
Posted on: December 5, 2019

Job Description:

Position Summary...What you'll do...Want to make a lot of people?s day? Our Customer Service Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You might be the first, last, and sometimes only associate that our members interact with. That?s why it?s so important to smile, greet, and thank each and every one. We are looking for friendly faces to run registers, self check outs, club pick up and more! The pace can be really fast, especially in the evenings, on weekends, and during a holiday season. There are times when you have to juggle several tasks in a short amount of time while helping members: scanning items, processing payments, and maintaining a clean area?you get the idea! It?s hard work, but our cashiers find it rewarding, especially since they?re a part of a large team with a common goal: happy, satisfied members.You will sweep us off our feet if:? You thrive in fast-paced environments? You?re a multi-tasker at heart? You keep member satisfaction as your top priority? You can stand for long periods of time while assisting members quickly and accurately? You?re a problem solver who tackles obstacles head-on to ensure each task is completed with excellenceYou will make an impact by:? Maintaining a positive attitude by smiling, greeting and thanking members? Providing exceptional customer service to members across the club as needed, answering any questions they may have? Maintaining a clean, neat, and member-ready areaThe customer associate role is a great way to start your development path at Sam?s Club. Apply now!The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service, Operating front end equipment (for example, cash register), Working with mobile retail applications

Keywords: Sam's Club, Grand Rapids , Customer Service Associate, Hospitality & Tourism , Grand Rapids, Michigan

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