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Payment Posting Representative-I (Medical Claims) - PFS (Remote)

Company: Trinity Health
Location: Grand Rapids
Posted on: November 24, 2022

Job Description:

**Employment Type:**



Full time



**Shift:**



Day Shift



**Description:**



Are you interested in making an impact on our patients and the communities in which we serve? If so, Trinity Health is expanding its office space for Patient Business Services colleagues in Kentwood, MI! This location is expanding and close to Mercy Health Saint Mary's campus. We offer an environment in which you will feel supported and surrounded by compassionate, talented, and professional colleagues. Our colleagues also have countless opportunities to grow personally and professionally. With numerous training programs and outlets for development, we ensure that our colleagues are continually strengthening their skills and developing as individuals. This is an opportunity we hope you consider, to thrive in a brand new location, built just for you...so come join us and make it yours.



We are looking for...



**POSITION PURPOSE = Work Remote Position**



Performs day-to-day payment posting reconciliation activities within the hospital revenue operations ($3-5B NPR) of an assigned Patient Business Services (PBS) location. Serves as a member of the Payment Posting team at an assigned PBS location responsible for ensuring accurate billing, collections, and posting processes are followed. This position reports to the Supervisor Payment Posting.



**ESSENTIAL FUNCTIONS**



Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.



Performs daily activities of the payment posting team handling the receipt, posting, and reconciliation all incoming cash payments as part of the revenue cycle process for an assigned PBS location.



Responsible for complete and accurate daily balancing of all incoming cash received versus cash posted to customer accounts to ensure all cash is appropriately applied.



Responsible for performing duties in a manner which promotes accurate, efficient and timely cash posting and reconciliation.



Provides detailed documentation of corrections regarding discrepancies, outstanding items and exceptions in appropriate system(s).



Tracks data on payment activity and related findings for supervisor.



Adheres to proactive practices, including cash posting of all incoming payments in a timely and accurate manner.



Performs all related cash posting processes to ensure such activities are submitted timely, tracked, trended and reported to key stakeholders. Provides additional information as needed.



Other duties as needed and assigned by the supervisor.



Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.



**MINIMUM QUALIFICATIONS**



High school diploma or Associate's degree in Accounting or Business Administration with at least one (1) year of experience and relevant knowledge of revenue cycle functions and systems within the banking industry or a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service activities or an equivalent combination of education and experience. Some knowledge of health insurance and governmental programs, regulations, and billing processes, e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, managed care contracts and coordination of benefits is highly desired. Experience in a complex, multi-site environment preferred.



Excellent written and verbal communication skills and organizational abilities.



Strong interpersonal skills in interacting with internal and external customers.



Strong accuracy, attention to detail and time management skills.



Proficiency of Microsoft Office, including Outlook, Word, PowerPoint, and Excel.



Ability to work independently and operate keyboard and telephone effectively.



Must be comfortable operating in a collaborative, shared leadership environment.



Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.



**PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS**



This position operates in a typical office environment. The area is well lit, temperature controlled and free from hazards.



Incumbent communicates frequently, in person and over the phone, with people in all locations on product support issues.



Manual dexterity is needed in order to operate a keyboard. Hearing is needed for extensive telephone and in person communication.



The environment in which the incumbent will work requires the ability to concentrate, meet deadlines, work on several projects at the same time and adapt to interruptions.



Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.



Must possess the ability to comply with Trinity Health policies and procedures.



**Our Commitment to Diversity and Inclusion**



Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.



Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.



Our Commitment to Diversity and Inclusion



Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.



Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.



EOE including disability/veteran

Keywords: Trinity Health, Grand Rapids , Payment Posting Representative-I (Medical Claims) - PFS (Remote), Healthcare , Grand Rapids, Michigan

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