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Sales Engineer/Account Manager

Company: Creston Industrial Sales
Location: Grand Rapids
Posted on: August 17, 2019

Job Description:

JOB DESCRIPTION Job Details:FLSA Status: Exempt Expected Hours: Full time EEO Class: Sales Worker Department: Sales & Marketing Reports To: Director of Sales Manages: No direct reports Work Schedule:The position requires flexible, self-directed work schedule to successfully perform job duties Objectives:This position is primarily responsible for developing, maintaining, and growing business relationships with customers in a sales territory with Key Accounts and providing products and services that meet customer needs. This position also helps to ensure that individual and company sales and profit goals are met. Primary Responsibilities:Develop business relationships with existing and potential new customersUnderstand customer business models and product needsUnderstand related industry terminology and applications of productsPossesses advanced business acumen and technical knowledge to position CIS as a value-added strategic solutions partnerUses knowledge of manufacturing economics to communicate costs, identify cost drivers, and develop solutionsDevelop cutting tool solutions for customers that meet or exceed their requirementsExpand sales with end users relative to annual sales goalsFunction as subject-matter expert on all product lines and technology that CIS providesWork with customer to show tangible cost-savings and value and submit related monthly cost-savings reports to manager.Perform tool tests for end usersProvide territory & customer progress reports and opportunities for growth, including detailed sales forecasts/projections & appropriate CRM account data entriesResponsible for contacting and interacting with prospective new customersMaintain relationships with CIS vendors to help grow their portfolio. Provides regular account updates to satisfy vendor requirements.Maintain established margin objectivesUnderstand vendor tool pricing and product application/function as a liaison to achieve continued and additional sales.Maintain accurate sales records and generates various reports relevant to marketing and salesPerform regular customer business reviewsDevelop a personal business plan with annual goals, including key account strategic sales plansTravel as needed Other Responsibilities:Consult with manager and leadership team to identify and solve potential problemsWork closely with other teams and departments on projects as neededWork with the accounting department to help ensure receivables are current and communicates forecasting of potential negative financial implicationsAttend product training, seminars, and other educational opportunities to advance skillsAttend industry trade shows, exhibitions, etc.Perform other duties as assigned Qualifications & Requirements:-- Bachelor's degree or associate's degree preferred -- 3+ years of outside sales in HSS, carbide and cutting tool application experience-- Experience and knowledge of business to business sales techniques-- Experience in manufacturing or industrial sales-- Knowledge of metal cutting tools required-- Proven track record of managing and growing an industrial sales territory-- Ability to quickly build relationships with key decision-makers and end users-- Knowledgeable about selling VMI programs-- Must be able to work at all levels within the customer account (operations, end users, purchasing, engineering, upper management, department-heads, etc.)-- Strong presentation skills, including general ability to use Power Point-- Working knowledge of web/digital services-- Ability to operate a personal computer, including use of Microsoft Office applications (Excel, Word, Power Point, Outlook, etc.)-- Ability to effectively use databases and other similar on-line systems and related software -- Be able to physically visit customer locations throughout a specified territory Required Competencies & Behaviors:-- Customer Service - Responds promptly to customer needs and fulfills commitments-- Interpersonal Skills - Is respectful and able to relate well with others-- Oral Communication - Responds well to questions; demonstrates ability to convey message-- Written Communication - Able to read, interpret, and convey information effectively-- Teamwork - Able to work effectively on a team, giving and welcoming feedback-- Analytical - Uses facts, intuition, data, and experience to make decisions-- Problem Solving - Gathers & analyzes information; identifies & resolves problems -- Technical Skills - Pursues training and development; shares expertise with others-- Change Management - Is open to change and supports others affected by change-- Cost Consciousness - Uses organizational resources wisely and effectively-- Diversity - Shows respect and sensitivity towards differences of others-- Ethics - Works with integrity and performs work honestly -- Organizational Support - Follows policies & procedures; supports organization's goals & values-- Strategic Thinking - Adapts strategy to changing conditions-- Judgment - Exhibits sound decisions; explains logic and involves others-- Motivation - Demonstrates desire to succeed and achieve excellence-- Planning/Organizing - Prioritizes work activities; manages time; sets goals and action plans-- Professionalism - Approaches others in a tactful manner; reacts well under pressure-- Quality - Demonstrates accuracy & thoroughness; looks for ways to improve quality-- Adaptability - Adapts to change; able to deal with change, delays, or unexpected events-- Attendance/Punctuality - Is consistently at work, meetings, appointments on time-- Dependability - Follows instructions and completes work as directed-- Initiative/ Resourceful - Asks for help and finds answers when needed-- Design - Generates creative solutions; uses feedback to modify designs; has attention to detail Physical Requirements:The physical demands described below are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Keywords: Creston Industrial Sales, Grand Rapids , Sales Engineer/Account Manager, Executive , Grand Rapids, Michigan

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