Branch Manager

Company: Badger Daylighting
Location: Grand Rapids
Posted on: March 10, 2025

Job Description:

The Branch Manager position is accountable for ensuring the safe, cost-effective, and efficient day-to-day management of their assigned area and for the financial results of the branch. This position is accountable for exceptional service delivery as well as a consistent and optimal customer experience. This position is accountable for developing and executing a one-year business plan with a view to safe operations, excellent customer service, employee retention, enhanced financial performance, and growth of the business. The salary for this position will be commensurate with education or work experience. What You Will Be Doing.

• Develops and executes a one-year business plan ensuring alignment with the overall corporate strategic plan and immediate manager's business plan. Enhances area strategic positioning.
• Grows and establishes Badger's business through a strong operational base, market brand, and customer service ensuring a foundation is built for long-term profitability and success.
• Enhances area health and safety and exemplifies Badger's high safety and service standards by making safety apart of the areas day-to-day operations, ensuring health and safety is the number one goal and holding direct reports accountable.
• Develops and maintains a strong relationship with new and existing customers by providing excellent customer service.
• Enhances the location's talent pool to include optimal selection, skilled knowledge, development, management, and retention of talent. Ensures that talent is professional, safe, knowledgeable, and self-sufficient so they display the appropriate Badger image.
• Ensures the area is profitable by managing the area's P&L on a weekly, monthly, and quarterly basis.
• Conducts job site visits for bidding, inspections and pre job preparation (Bid and estimating on projects). Facilitates the dispatching of Badger units and appropriate personnel.
• Ensure compliance with fleet operating standards and maintenance requirements. Monitors of all repair and maintenance costs and taking corrective actions when required.
• Ensures at least meeting, if not exceeding, legal and regulatory requirements. This would include all critical areas of compliance, e.g., DOT, etc.
• Review, monitor, and approve hours of service and payroll processing.
• Prepare annual budget, based on market projections .What We Are Looking For.
  • Education: Bachelor's degree in business, engineering or related field or relevant work experience in lieu of degree.
  • 5+ years' of leadership experience preferred in the following Industries: Vacuum, Pump Trucks, Commercial Underground Construction, Trucking/Fleet Management, Sewer / Water Line or Underground Utilities, Oil & Gas and Waste, Equipment Rentals.
  • 3+ years full Profit & Loss management experience.
  • Proven ability to develop and deliver a 1-year business plan.
  • Demonstrated managerial leadership capability with capability to deliver organizational value.
  • Demonstrated ability to work within a unionized environment preferred (where applicable).
  • Experience in MS Office applications (Word, Excel, Outlook, Teams) and CRM databases.
  • Demonstrated hands-on field experience (preferred).
  • Proven ability in successfully managing a P&L statement.
  • Proven capability to build and nurture customer relationships and provide exceptional customer service.
  • Demonstrated ability to think critically, with strong analytical skills.
  • Excellent communication and conflict resolution skills at the individual and group level.
  • Ability to develop mutual trust and integrity, a role model for others.
  • High Energy, Ambitious & Entrepreneurial Mindset.
  • Strong negotiation, problem solving and influencing skills.
  • Fully applies oneself to all requirements of the position; 24/7, 365 commitment.
  • Requires a self-driven, enthusiastic, team-focused, business-savvy, ethical and self-motivated professional.
  • Will be required to complete pre-employment screening, which may include reference, education and criminal background check, credit check, MVR history and D&A screen. What You Will Get In Return.
    • Generous salary and bonus program(s).
    • Low-cost Medical, Dental, and Vision insurance.
    • Retirement plan with employer matching contributions.
    • Attractive vacation programs.
    • Inclusive Group Life Insurance.
    • Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits.
    • Rewarding employee referral program.
    • Valuable employee training program(s).

Keywords: Badger Daylighting, Grand Rapids , Branch Manager, Executive , Grand Rapids, Michigan