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General Manager

Company: Auntie Anne's Pretzels
Location: Grand Rapids
Posted on: March 18, 2023

Job Description:

Auntie Anne's Pretzels - General Manager - Woodland Mall
Auntie Anne's known for our homemade, freshly baked, golden brown soft pretzels that are served with a smile! Come grow with the largest and fastest growing domestic franchise partner of Auntie Anne's Pretzels, Chestnut Land Company.
We Offer:

  • Full-time hours
  • Mall hours - no late nights or early mornings
  • BENEFITS - starting 1st of month following date of hire:
  • Medical, Dental and Vision Insurance - We offer multiple plans
  • Short and Long Term Disability
  • Company Paid Group Life Insurance and Voluntary Life Insurance
  • Paid Time off (PTO)
  • 401k - Employer will match up to 4% - after 1 year of employment
  • Tuition reimbursement
  • Employee referral bonus
  • Employee discount
  • Annual bonus
    Job Summary:Responsible for the overall supervision and operation of assigned Auntie Anne's store, with particular emphasis on maintaining Auntie Anne's Three-Fold Philosophy and achieving maximum profitability from store operations.
    • In charge of the management of the Auntie Anne's Pretzel store.
    • Responsible for prepping, baking and serving pretzels as well as other products
    • Take the lead in recruiting, screening, interviewing and hiring of adequate staff to meet operational needs.
    • Assist, guide and evaluate employees on the performance of their duties and responsibilities.
    • Responsible for signing off on all training assessment when needed.
    • Be involved and present with any disciplinary actions or terminations
    • Review weekly sales and labor reports and utilize sales projection information to assist in making the weekly schedule. Work with the assigned Regional Manager to set sales and labor goals and track accomplishments daily.
    • Provide feedback to Regional Manager and Operations Manager regarding the status of the stores goals
    • Complete a weekly schedule in compliance with labor laws.
    • Establish procedures for auditing all paperwork
    • Promote adherence of cash handling and management policies by all store personnel.
    • Order resources for the store
    • Clean equipment when needed
    • Encourage positive attitude and motivation with employees
    • Conduct staff meetings for both the Management Team and entire crew on a regular basis.
    • Maintain working relationships with Mall Managers/Marketing Specialists
    • Comply with all Auntie Anne's and Chestnut Land Company's policies and procedures
    • Perform all essential duties in every aspect of the operation of the store
    • Ensure that store personnel are in compliance with the Chestnut Land Company "Promise Code of Conduct."
      • Management experience in a retail, restaurant, or other fast-paced environment
      • A valid driver's license
      • Must be able to work all shifts, including weekends and evenings.
      • Must be ServeSafe certified
      • Positive attitude
      • Team Oriented
      • Leading a team
        About Our Franchise:Chestnut Land Company (CLC) was started in 1994 and has grown to be the largest domestic franchise partner of Auntie Anne's Soft Pretzels. CLC is also a newly found franchise partner of Cinnabon and Jamba. We are headquartered in Boardman, Ohio with over 90 locations in 16 states, including occupying some of the country's most prestigious indoor and outdoor malls, shopping venues, and outlet centers. We are recognized industry leaders who pride ourselves on providing memorable experiences for our customers and employees. We're proud to say this is a great place to start a career, grow professionally, and make a difference. Here, everyone's voice is heard and fun is the rule rather than the exception, plus you are recognized for your efforts and achievements.

Keywords: Auntie Anne's Pretzels, Grand Rapids , General Manager, Executive , Grand Rapids, Michigan

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