Assistant Manager
Company: Family Farm and Home
Location: Greenville
Posted on: January 25, 2023
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Job Description:
We are proud to announce that Family Farm and Home is a family
owned and operated company based out of Michigan. Our first stores
opened their doors in April 2002. Currently we operate 66 retail
locations in Michigan, Indiana, Ohio, Maryland and Pennsylvania .
We cater to our customers' needs by supplying a wide variety of
products in departments such as tools, hardware, automotive, pet,
work and casual clothing, footwear, farm supplies, horse and
livestock feed, bird food, lawn and garden, and alternative
heating.
Here at Family Farm and Home, our outstanding team members are
dedicated to providing incredible product values and exceptional
customer service to all customers. Because of this commitment,
Family Farm and Home has experienced rapid growth on all levels.
Our continued growth in the future is limitless due to our devoted
staff and constantly growing group of loyal customers. Are YOU
ready to join the FFH Family?
The primary responsibility of the assistant store manager position
is to manage the store in absence of the store manager. The
assistant store manager must exemplify the company's culture by
consistently supporting and strengthening the basic philosophies of
the company. Being an assistant store manager requires strong
leadership skills with the ability to motivate and supervise team
members. The assistant store manager will have expertise in company
culture, merchandising, shrink control and operational aspects of
the store. A successful assistant store manager will be
knowledgeable of the local market, customer base, seasonality
opportunities, competitors and other specifics of the local market
that may influence the business. The assistant store manager is a
role model, a leader, problem-solver, and strategic thinker, who
can manage her/his time to achieve budgeted goals. An assistant
store manager will help the store manager drive sales and profits
through merchandising, inventory management, expense control, human
resource management and controlling operating costs.
Essential Duties and Responsibilities, Include but are not limited
to:
A.Promote Family Farm and Home mission statement and family
values.
B.Assist store manager in promoting an aggressive sales culture
with an intense focus on superior customer service.
C.Responsible for maintaining a highly motivated team by assisting
the store manager in hiring, coaching, counseling, disciplining and
firing of team members; planning, monitoring, and evaluating job
results.
D.Maintains professionalism and positive store morale.
E.Responsible for assisting the store manager in the execution and
performance of all store job responsibilities through his/her key
associates and/or his or her own actions.
F.Completes store operational requirements by scheduling and
assigning employees; following up on work results.
G.Provides feedback to the office, i.e. buyers, district managers
and all other company officials.
H.Achieves financial objectives by assisting the store manager in
the preparation of an annual budget; scheduling expenditures;
analyzing variances; initiating corrective actions.
I.Identifies current and future customer requirements by
establishing rapport with actual as well as potential
customers.
J.Establish relationships and support local community groups
consistent with company values.
K.Solicits customers to sign up for Family Farm and Home Programs,
i.e. loyalty program, extended warranties, financing and item of
the month.
L.Responsible for managing and protecting all inventory and company
assets in accordance with company policy against theft and
damage.
M.Verifies merchandise is received, stored and merchandised in all
departments according to established operational and safety
procedures.
N.Protects team members and customers while maintaining the
stability and reputation of the store by complying with legal
requirements and providing a safe and clean store environment.
O.Assists store manager in determining marketing strategy changes
by reviewing operating and financial statements and departmental
sales records.
P.Assists store manager in maintaining consistent operations by
initiating, coordinating, and enforcing, operational and personnel
policies and procedures.
Q.All other duties as assigned by store manager or company
official.
Assistant Store Manager Requirements:
A successful assistant store manager must demonstrate excellent
leadership and problem solving skills. They will be able to manage
with limited supervision. Assistant store managers will need to
have good oral/written communication skills in order to effectively
interact with customers, vendors and other associates. A successful
assistant store manager must understand aggressive customer service
and be team-oriented. They must have good management and
organizational skills. Additionally, they must be able to
understand and interpret data presented in statistical or numerical
form and be able to use it effectively in assessing and
coordinating the merchandise and operational aspects of store
operations in the absence of the store manager. They need be detail
oriented and able to handle multiple tasks in a fast paced
environment. Assistant store managers must be able to stand for
extended periods of time. They are able to move and handle boxes of
merchandise and fixtures throughout the store. They must be able to
climb up and down ladders, reach, bend, twist, kneel, and lift up
to 50 lbs. Finally, they must be able to work a flexible schedule
including weekends, evenings, and holidays.
At Family Farm and Home it is our mission to build a family
dedicated to providing exceptional service, products, and prices,
focused on fulfilling the lifestyle needs of our customers who
aspire to live, work, and grown like we do.
Other details
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Keywords: Family Farm and Home, Grand Rapids , Assistant Manager, Executive , Greenville, Michigan
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