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Manager in Training (MIT)

Company: Tim Hortons
Location: Lowell
Posted on: November 24, 2022

Job Description:

J&H Family Stores is looking for Managers in training for our Tim Horton's locations in the Midwest area.

Looking for successful store managers that are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives, sales, and financial goals, and follows company policies and procedures. The Manager performs all the duties of a Barista as well as completing management duties.

*Tasks & Responsibilities*:

* Maintaining exemplary customer service within the store and establishing special business relationships with our customers so they will choose to do business with us rather than our competitors
* Implements strategies to help meet store goals and objectives
* Store Manager will recruit, develop, and motivate store employees who exceed internal and external customer expectations
* Ensuring compliance with federal, state, and local regulations
* Establishing a strong customer service/selling culture to maximize sales and drive-thru times
* Will work as a Customer Service Representative and lead by example to their employees
* The Store Manager will place orders, complete bank deposits, and daily paperwork
* Resolving customer complaints for increased customer satisfaction
* The Store Manager will control labor hours, cash, REV and DM audits, and waste.
* Will maintain a neat and clean store environment for our customers and employees
* Other duties as assigned
* Complete monthly financial meeting with district manager
* Marketing within your community to increase market share and store revenues

*Pre-requisites: *

* A minimum of two years management experience in industries such as hospitality, financial services, retail and restaurant
* High School graduate or equivalent
* Ability, willingness, and comfort to engage with customers
* Ability to develop positive relationships with internal and external customers
* Strong desire to exceed corporate initiatives and inspire excellence in a team

If interested in joining our family, apply here!

Job Type: Full-time

Pay: $700.00 - $750.00 per week

* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Flexible spending account
* Health insurance
* Paid time off
* Retirement plan
* Tuition reimbursement
* Vision insurance
Experience level:
* 1 year
* Day shift
* Evening shift
* Morning shift
* Night shift
Weekly day range:
* Every weekend
* Monday to Friday
* Rotating weekends
* Weekend availability

Ability to commute/relocate:
* Lowell, MI 49331: Reliably commute or planning to relocate before starting work (Required)

* Customer service: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Tim Hortons, Grand Rapids , Manager in Training (MIT), Executive , Lowell, Michigan

Click here to apply!

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