Assistant Manager - Grand Rapids
Company: Big Boy
Location: Grand Rapids
Posted on: August 6, 2022
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Job Description:
The Assistant Manager is responsible for the management and
supervision of their staff. He or she must have a full knowledge of
the Companys operational standards and must be able to demonstrate
and teach these standards to others. The assistant manager must be
able to build a team that provides instant guest recognition,
excellent service, delivering top-quality food and clean
surroundings. Responsibilities: Oversees daily operations and
consistently enforces all Company policies, procedures and
standards. Ensures all government laws, rules and regulations are
followed to the letter of the law regarding wages, hours and
sanitation. Understands P & L and works with the Executive General
Manager to achieve financial goals for the restaurant. Works with
the management team to achieve maximum sales and profits while
maintaining excellence in operational standards and procedures.
Maintains proper inventories, ensuring compliance with established
pars and completing related accounting and administrative reports
in a timely manner. Assists in the process of recruiting,
interviewing and hiring new staff members as well as overseeing
their training, development and growth within the company. Coaches
and counsels employees as needed. Works with the Executive General
Manager to implement all advertising and promotions coordinated by
the Marketing Department, ensuring that all food is prepared and
presented properly 100% of the time. Maintains strict safety and
sanitation standards within the restaurant. Assists the Executive
General Manager to ensure all employees receive proper training,
formulating appropriate schedules and maintaining guest goodwill
and positive public relations within the community. Supports the
management team at all times with the primary focus being complete
guest satisfaction. Maintains a professional appearance, adhering
to uniform standards at all times. QualificationsJob Skills: High
School Diploma or GED; Sufficient strength and agility to lift and
carry up to 50 lbs.; Bending, reaching, and climbing stairs;
Ability to work long hours and be on your feet long periods of
time; Ability to read, count, write and follow recipes accurately;
Able to stand/sit and drive a vehicle for long periods of time; and
Good hearing, visual, English speaking, memory, writing, reading,
math and organizational skills Desired Traits/Hospitality Skills: A
helpful personality; The ability to work well with others and
maintain professionalism at all times; The ability to develop and
build professional relationships with staff and guests; and Great
communication and leadership skills
Keywords: Big Boy, Grand Rapids , Assistant Manager - Grand Rapids, Executive , Grand Rapids, Michigan
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