Assistant General Manager
Company: Drury Inn & Suites Grand Rapids
Location: Grand Rapids
Posted on: June 26, 2022
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Job Description:
Property Location:
5175 28th Street SE - Grand Rapids, Michigan 49512
YOU BELONG AT DRURY HOTELS.
Getting a job is just the beginning. Finding a place where you
belong is what truly matters. Who you are and what you do makes a
difference at Drury Hotels. There's a place for you here today and
tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued
for what you do and who you are ... and well compensated for all
you accomplish.
- Incentives - Quarterly bonuses up to $1600/year (we succeed
together!) based on hotel results
- Work-life-balance - Flexible scheduling, paid time off, hotel
discounts and free room nights
- Career growth - Mentorship, cross-training, development plans,
management training, and more-over 200 internal promotions this
year
- Health and well-being - Medical, dental, vision, prescription,
life, disability and Team Member Assistance Program
- Retirement - Company-matched 401(k)
- Award-winning - Ranked among Forbes' Best Midsize Employers
(2021) and highest in Guest Satisfaction Among Upper Midscale Hotel
Chains by J.D. Power 16 years in a row (that's a record!)
As experts in hotel operations creating memorable guest
experiences, Drury Hotels Company's Assistant General Managers
support our vision, core values and goals by taking exceptional
care of our team members who take exceptional care of our
guests.
WHAT YOU WILL DO
Expect to be appreciated for who you are and recognized for what
you do. Smiles included. As part of Drury Hotels Hotel Operations
Leadership team, you will:
-You will provide expert leadership across all departments of the
hotel taking the lead on providing exceptional service to each
guest and train, develop and coach team members to achieve success
in their roles.
-You will cultivate an environment of exceptional guest service by
establishing high service standards by hiring the right team
members with the right attitude for the right position.
-You will lead, coach and develop team members in all areas of the
hotel.
-You will role model quality assurance best practices each day with
the team and consistently meet or exceed all quality assurance
visit measurables.
-You will deliver on key business measures of service, cost and
labor controls and team engagement through hands-on leadership,
delegating and empowering team members.
-You will use good critical thinking skills to successfully handle
challenging situations, proactively resolve issues and show
dedication to continuous improvement.
WHAT WE EXPECT OF YOU
-A positive, can-do attitude required.
-Bachelor's degree in hospitality, business or related field
preferred.
-Minimum of one-year supervisory experience with demonstrated
leadership success. Hotel specific experience preferred.
Rise. Shine. Work Happy. Apply Now.
Keywords: Drury Inn & Suites Grand Rapids, Grand Rapids , Assistant General Manager, Executive , Grand Rapids, Michigan
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