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Delivery Manager (Enterprise Solutions Services) (Remote)

Company: Cprime
Location: Grand Rapids
Posted on: January 16, 2022

Job Description:

An Alten Company, Cprime is a global consulting firm helping transforming businesses get in sync. Cprime is the partner of choice for Fortune 100 companies looking to achieve value and agility. We help visionary business leaders compose solutions, execute implementations, and exceed against business goals. -With our key partnership recognitions, including Atlassian Platinum, AWS Advanced, and SAFe Gold SPCT partner, our industry-leading software and services work in synergy to deliver transformations. We also work with many additional partners, including Slack, Wrike, Gitlab, and many more! COVID-19 UPDATE: Employment or contracting with Cprime is conditioned on proof of full vaccination against the COVID-19 virus. -Cprime will consider requests for medical or religious accommodation to this vaccination requirement during the recruiting process.The Cprime Partnerships team is looking for a Delivery Manager. The Delivery Manager will provide large client engagement guidance, best practices, and delivery oversight. Responsibilities: Drive & deliver scope, engagement strategies, roadmaps, and strategic effortsAccountable for engagement successExpanding (and retaining) Cprime footprint in the organizationFostering relationships with key stakeholdersEstablish Cprime brand presence in the corporate systems solution spaceCustomer lifetime value management through guidance, recommendations, and involvementBe a client advocate and strive for opportunities to drive success of their initiativesSteer engagements in a direction that makes optimal use of their budget and our teamCustomer satisfaction through delivery of value to meet customer needsManage financial health of engagements (budget, scope etc.)Manage the engagement deliverable to ensure qualityPlan, align, and deliver Business Reviews with the SA, SE, and AE/NAMProvide client health and status updates to client (though internal tools)Work closely with resourcing team to ensure timely assignments, changes, and communicationEnsure engagement margin is managed, tracked, and communicatedKnow and understand in place SOW's and work with necessary teams on questions / concernsDrive monthly regional forecastingKeep all Cprime teams involved and updated with upcoming meetings and proper context is provided in advanceManage direct reports (if applicable) through weekly 1-1'sReview and approve timesheets for projects and direct reportsReview and approve expenses for projects and direct reportsInvolve internal leads with adequate time to discuss new opportunities or new introductionsQualifications & Skills:6-8 years of Professional Services Management experience3-5+ years of Atlassian software planning, design, and implementation3-5+ years of managerial experience (hiring, leading, managing, coaching, and mentoring resources)Strong understanding of business and technology processes as well as software integration and implementationMetric-driven management experience and styleStrong written and verbal communication skillsStrong organization skills, process-oriented, drive to constantly improve quality, self-motivatedExperience in process documentation, training, and change management -Conceptual and practical understanding of SDLC and Agile FrameworksAbility to work independently with minimal guidance in a fast-paced environmentAbility to manage multiple moving parts at any given time through effective time management and planningStrong work ethic and the ability to work with diverse teams across different time zones#LI-DG1#LI-RemoteAbout CprimeMethods aren't built overnight. They're built in the day-to-day.Cprime transforms businesses with consulting, managed services, and custom solutions that deliver performance. Agile, DevOps, Product, Tooling, Cloud in unison.An Alten Company, Cprime is a global consulting firm that is both product focused and consultation focused. - Cprime is the partner of choice for Fortune 100 companies looking to achieve value and agility. - We help visionary business leaders compose solutions, execute implementations, and exceed against business goals. - With our key partnership recognitions, including Atlassian Platinum, AWS Advanced, and SAFe Gold SPCT partner, our industry-leading software and services work in synergy to deliver transformations.Our teams work across North America, from our San Francisco Bay Area headquarters and offices in Los Angeles, Minneapolis, Philadelphia, and Cary, North Carolina to the home-based offices of our remote employees. We have a growing global presence in Canada, United Kingdom, Ukraine, EU, and India.Who is a Cprimer?We are dreamers and believers. - We are the creatives and thinkers. Cprimers deliver!PLAYFUL - We're not the stodgy types of yesteryear. We're professional...and playful.STRUCTURED - We're structured in our thinking...But aren't afraid to shake things up.INSIGHTFUL - We act deliberately...and react dynamically.We're constantly on the move to find what's best for any situation.We keep our skills sharp and knowledge sharper by learning new technologies and training according to the most recent standards.Our CultureMore than just great app implementation consultants and administrators, we want to hire great people. We move fast, work hard, and play hard too so we want you to know our expectations up front: - - - - - - - Smart, quick learner - we lead our industry and want to keep pushing - - - - - - - Gets things done - efficient and organized - - - - - - - We strive to make things better - - - - - - - We're a team - so everybody does the dishes, no lone rangers here - - - - - - - Excited to work on projects with lots of unknowns and devise elegant and maintainable solutionsGrand Rapids, MI /Enterprise Solutions - Enterprise Solutions Services /Permanent

Keywords: Cprime, Grand Rapids , Delivery Manager (Enterprise Solutions Services) (Remote), Executive , Grand Rapids, Michigan

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