General Manager - Services & Solutions
Company: Kone M--xico
Location: Grand Rapids
Posted on: February 23, 2021
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Job Description:
General Manager - Services & Solutions Grand Rapids MI KONE,
founded in 1910, is one of the largest, award-winning elevator
companies in the world and our offering for employees is as
competitive as our offering for customers. Not only do we provide
highly competitive salaries, company vehicles for specific roles,
and world-class benefits for our salaried employees - we also pride
ourselves on our culture and principles. Innovation,
sustainability, collaboration and ethical business practices are
just some of the pillars that we use to define our own success.
Come join our family in KONE Americas to be a part of something
big! We are looking for General Manager, Service & Solutions who
will have full accountability and responsibility for the
development and implementation of the service business and
modernization sales within a designated geography, driving an
outside-in customer service mindset to achieve customer
satisfaction and loyalty while developing talent.-- Essential
Functions : - Responsible for development, implementation and
attainment of an annual business plan, operating budget and orders
budget utilizing KONE business processes. - Responsible for ensur
ing an outside-in customer perspective, reinforcing the right
behaviors that will drive key results to meet our customers' needs.
- Responsible for managing people related processes including
talent development, staffing, compensation, performance management,
etc.-- - Reinforce and coach KONE's solution selling methodology. -
Responsible for facility management, partnering with construction
to meet specific needs. Additional Responsibilities: - Handles /
manages local litigation issues. - Manages labor relations with
IUEC as required - Establishes and maintains positive public
relations to promote a reputation of quality for KONE Elevator.--
Experience : - Progressive and successful Supervision and/or
management experience (including managing people, budgets,
planning, etc.) and experience in a consultative selling
environment . Education : - Bachelor's degree preferably in
Construction Management or Engineering ; - 7+ years of experience
in related industry considered in lieu of degree. Skills, Knowledge
and Specific Behaviors : - Understanding of consultative selling
principles. - General accounting and financial management
principles. - Laws and regulations regarding safety and
environmental governmental regulations. - Sound understanding of
IUEC agreement and labor relations. - Demonstrated ability at
leading and sponsoring change. - Ability to conduct financial
analysis for the purpose of making sound business decisions. -
Ability to motivate people to attain their maximum potential by
develop ing and foster ing teamwork. - Effective oral, written ,
persuasive and presentation skills. - Ability to apply principles
of logical or scientific thinking to define problems, collect data,
establish facts, and draw valid conclusions. - Able to manage
multiple concurrent tasks through effective organization and time
management. We are an Equal Opportunity Employer and do not
discriminate against any employee or applicant for employment
because of race, color, sex, age, national origin, religion, sexual
orientation, gender identity, status as a veteran, and basis of
disability or any other federal, state or local protected class. At
KONE, we are focused on creating an innovative and collaborative
working culture where we value the contribution of each individual.
Employee engagement is a key focus area for us and we encourage
participation and the sharing of information and ideas.
Sustainability is an integral part of our culture and the daily
practice. We follow ethical business practices and we seek to
develop a culture of working together where co-workers trust and
respect each other and good performance is recognized. In being a
great place to work, we are proud to offer a range of experiences
and opportunities that will help you to achieve your career and
personal goals and enable you to live a healthy and balanced life.
Did you know KONE moves over one billion people every day? In 2019,
we had annual net sales of EUR 10 billion. We employ over 60,000
driven professionals in over 60 countries worldwide joined together
by a shared vision. As a global leader in the elevator and
escalator industry, it is our mission to improve the flow of urban
life.
Keywords: Kone M--xico, Grand Rapids , General Manager - Services & Solutions, Executive , Grand Rapids, Michigan
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