GrandRapidsRecruiter Since 2001
the smart solution for Grand Rapids jobs

Commercial Lines Account Manager

Company: Patra Corporation
Location: Grand Rapids
Posted on: January 8, 2021

Job Description:

About Patra
Patra Corporation is the worldwide leader in insurance agency back-office and account management business process outsourcing. Patra offers a wide range of services designed to lower costs, reduce risk and improve employee productivity through the transfer of account management and producer support functions, such as policy checking, certificate issuance, quality control and account audits, to operations centers in the U.S. and India.
About this job
The Commercial Lines Account Manager candidate needs to be a self-starter, well organized, highly detailed, possess excellent written and verbal communication skills as well as having a solid commercial lines insurance knowledge base and property & casualty license in this work from home position. The Account Manager serves as the primary contact and liaison with small commercial lines clients; ensures ongoing consistency as well as managing the day-to-day servicing, renewals, and new business. Our commitment is to provide positive and quality customer service in all areas, ensuring timely delivery, and accuracy of work/service provided.
Core Duties

  • Service and manage all aspects for small commercial clients and their policies
  • Maintain and continue to develop client and company business relationships
  • Retain and manage all policies including service center, non-service center, and surplus lines
  • Promote growth of existing book through account rounding
  • Market when necessary on renewal and new business
  • Maintain clients / policies in agency management system
  • Manage and coordinate processing of renewals, certificate of insurance, endorsements, audits, cancellations, auto ID cards, binders, summary of insurance, and edits with team
  • Inform, educate, and make recommendations to clients about policy coverages, changes, exclusions, and insurance coverage needs
  • Stay abreast and maintain detailed knowledge of current market conditions and technical knowledge
  • Maintain knowledge / understanding of technology-based tools and solutions
  • Provide good customer service
  • Use analytical and critical thinking in work processes and communication skills
  • Maintain a paperless workflow
  • Protects confidentiality of information
  • Other duties as assigned
    Minimum Requirements - Education & Experience
    • 7 to 10+ years of Commercial Lines Retail Insurance Experience
    • Active Property & Casualty Insurance License
      Knowledge, Skills and Abilities
      • Firm working knowledge of commercial lines coverages and services
      • Understanding and knowledge of handling small commercial lines accounts
      • Experienced user of Agency Management System and Electronic Document Management
      • Be self-starter, creative, and problem solver
      • Must be detail oriented and well organized
      • Must have excellent computer / internet skills, proficient in using carrier websites, and proficient in Microsoft Outlook, Excel, and Word as well as Adobe
      • Ability to deliver results to clients through coordinating and managing efforts of others
      • Ability to resolve problems independently
      • Willingness to continually upgrade knowledge and understanding of the insurance industry as well as technology that is available
        Working Conditions
        • Work from home
        • Minimum internet speed of 6 mbps download and 3 mbps upload; no satellite
          Compensation
          • Competitive Salary / Benefits / PTO
            Physical Requirements*
            • Constantly perform desk-based computer tasks
            • Frequent sitting
            • Occasionally stand/walk, writing by hand, use of telephone, lift/carry/push/pull objects that weigh 11-20 pounds
            • Sort/file paperwork, rarely twist/bend/stoop/squat
            • Consistent with its obligations under the law, the Patra Corp will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
              Work Standards
              • Interpersonal Skills: Demonstrates the ability to work well with Patra colleagues and clients and with external organizations
              • Promotes Culture of Respect & Safety: Demonstrates commitment to personal responsibility and value for safety and respect; communicates concerns; uses and promotes safe respectful behaviors based on training and lessons learned
              • Subject to and expected to comply with all applicable Patra Corp policies and procedures

Keywords: Patra Corporation, Grand Rapids , Commercial Lines Account Manager, Executive , Grand Rapids, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Domino's General Manager in Training - Waverly - Start at $10/hr (1193)
Description: ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone (more...)
Company: Domino's
Location: Holt
Posted on: 01/20/2021

RN Case Manager - Home Care- FT
Description: Description Heartland Home Health Care and Hospice is part of the HCR ManorCare family, a leading provider of home health care, hospice care, skilled nursing, memory care and post-acute care. 6000 SIGN (more...)
Company: HCR Manorcare Inc.
Location: Bailey
Posted on: 01/20/2021

Domino's General Manager in Training - S Cedar - Start at $10/hr (1167)
Description: ABOUT THE JOBYou were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone (more...)
Company: Domino's
Location: Lansing
Posted on: 01/20/2021


Domino'S General Manager In Training - Waverly - Start At $10/Hr
Description: ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone (more...)
Company: Domino's
Location: Bath
Posted on: 01/20/2021

Clinical Case Manager, Enhanced Foster Care
Description: Job Summary Provides appropriate treatment planning for children and families on an assigned caseload in accordance with (more...)
Company: Samaritas
Location: Grand Rapids
Posted on: 01/20/2021

ASSISTANT STORE MANAGER
Description: General Summary:As a Family Dollar Assistant Store Manager you will responsible for providing exceptional service to our customers. A key priority includes assisting the Store Manager in the daily operation (more...)
Company: Dollar Tree Stores
Location: Dowagiac
Posted on: 01/20/2021

Assistant Store Manager
Description: EDUCATIONAL, CERTIFICATE and LICENSE REQUIREMENTS Two 2 year college degree or equivalent combination of experience/education. EXPERIENCE, SKILL and ABILITY REQUIREMENTS The following qualities are (more...)
Company: Rite Aid
Location: Eaton Rapids
Posted on: 01/20/2021

Team Manager
Description: Craft your career with Panera Bread apply online www.mannacareers.comCome Join Panera Bread an award-winning leader in the restaurant industry.We are looking for leaders that care and are passionate (more...)
Company: Panera Bread
Location: Grand Rapids
Posted on: 01/20/2021

Assistant Manager
Description: br In a world full of quick service options, Arby's is seeking to be different and better. We want to be different for our customers and different for our employees. When you work at Arby's, it will (more...)
Company: Arby's
Location: Battle Creek
Posted on: 01/20/2021

RN Case Manager - Home Care- FT
Description: DescriptionHeartland Home Health Care and Hospice is part of the HCR ManorCare family, a leading provider of home health care, hospice care, skilled nursing, memory care and post-acute care.Come
Company: HCR Manorcare Inc.
Location: Alger
Posted on: 01/20/2021

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Grand Rapids RSS job feeds