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Automotive Service Advisor / Writer - Cascade Township

Company: Christian Brothers Automotive
Location: Grand Rapids
Posted on: April 17, 2019

Job Description:

Job Title: Automotive Service Advisor / Writer Location: Cascade Township - 5485 28th Street SE, Grand Rapids, MI 49512 * Are you goal oriented? * Do you enjoy a fast-paced, challenging work environment? * Would you like every weekend off to spend more time with your family and friends? * Do you like helping people? If your answer is yes, then maybe a career with Christian Brothers Automotive is right for you! Apply Now and take pride in where you work! Position Summary: As an Automotive Service Advisor with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers. Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility. Essential Duties and Responsibilities: * Greet every customer that enters our facility with hospitality and respect. * Present the best solution to properly repair our customer's vehicle in a way that is easy for them to understand. * Manage the store's workflow in an effective and efficient manner. * Consistently and effectively sell our services without jeopardizing honesty and integrity. * Maintain a positive attitude and team atmosphere at all times. * Communicate on the phone in a clear, professional manner * Build long-term relationships between the store, yourself and the customer. * Directs, coordinates, and participates in performing customer service activities * Shuttle customers as needed. * Assist other employees as needed. Service Advisors will always need to conduct themselves professionally. They need to represent Christian Brothers Automotive brand standards by delivering the highest quality customer experience. All applicants should highly value honesty and integrity.SDL2017

Keywords: Christian Brothers Automotive, Grand Rapids , Automotive Service Advisor / Writer - Cascade Township, Advertising , Grand Rapids, Michigan

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