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Services Solution Architect-Marketing Cloud (Interaction Studio)

Company: Salesforce
Location: Grand Rapids
Posted on: May 7, 2021

Job Description:

Location: Georgia - Remote
Location: US Remote
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer Success Group
Job Details
Job DescriptionOur Strategic Projects consulting team delivers large-scale, custom Salesforce implementations. Engagements span across any Salesforce cloud product or solution, and often include multi-cloud implementations. Our consultants lead consultative engagements with complex enterprise customers, partnering with key stakeholders to create compelling visions while advising and executing on marketing and technical strategies. They serve as hands-on advisors, using strong interpersonal skills, functional and/or technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of their clients business to deliver customer ROI.--Responsibilities

  • Help customers realize and execute on a 1:1 marketing vision that unifies a customers experience on the Web, Mobile App, and Email.--
  • Serve as a Trusted Advisor, drive conversations with our customers Architects and Business Stakeholders armed with best practices for enterprise architecture functions such as System Integrations, Performance, Development Process, and Application Governance.
  • Contribute to a program vision while advising and articulating program/project strategies for enabling marketing and technical solutions.
  • Provide guidance on integration best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, and testing.
  • Complex data modeling to combine data from the Web, Email, Mobile, and Data Warehouses to build a unified view of a customer
  • Be receptive to feedback from internal teams and leadership on project completion
  • Continued professional growth and development Preferred Qualifications and Skills
    • 8+ years of consulting experience, including implementation experience with web technologies--
    • Experience with key areas of enterprise architecture, including integration technologies
    • Deep understanding of web technologies with experience both implementing and advising customers on best practices.
    • Strong communication skills, both written and verbal.-- Able to effectively develop materials that are appropriate for the audience.
    • Strong presentation skills.-- Able to effectively present and defend point of view to a variety of audiences.
    • Understanding of web application architecture including single page applications and server-side HTML web applications.
    • Understanding of web technologies including HTML5, CSS, and Javascript
    • Ability to travel (average 50%, may be higher or lower based on the client engagement) Leadership Qualities:
      • PASSION: Passionate about Customer Success
      • BEGINNERS MIND: Always learning; approaches each interaction with an open mind; great listener and hands-on
      • LEADERSHIP: Self-aware and strategic thinker; proficient at building strong relationships
      • COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
      • STORYTELLER: Confidently and effectively facilitates and presents; ably defends point-of-view; keeps audiences engaged and delivers a clear and memorable message
      • TEAM PLAYER: Proficient at collaboration and working with members of a team
      • URGENCY: Ability to move fast and drive business value and results
      • OHANA: Embodies Aloha culture; a team player that everyone enjoys working with and has a generous heart
      • TRUST: Trust is one of our core values; shows integrity, transparency, and reliability
      • ADAPTABLE: Excels in high levels of uncertainty and change
      • COMMUNITY CHAMPION: Leads internal initiatives; actively contributes to the Communitys knowledge and resource base --About Salesforce:--Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the worldFor--Colorado-based roles: Minimum annual salary of $104,600. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link:--
        Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
        Posting Statement
        At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. and do not accept unsolicited headhunter and agency resumes. and will not pay any third-party agency or company that does not have a signed agreement with or welcomes all.

Keywords: Salesforce, Grand Rapids , Services Solution Architect-Marketing Cloud (Interaction Studio), Advertising , Grand Rapids, Michigan

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