French Bilingual Customer Service Representative!
Location: Grand Rapids
Posted on: September 24, 2024
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Job Description:
Adecco is assisting a local client in recruiting for a current
French-English bilingual Call Center Representative - Customer
Service job in Kentwood, MI. This is for a temporary to hire
opportunity. As a French-English bilingual Customer Service
Representative you will interact with customers via telephone to
provide information and reply to inquiries about products and
services. You will also be charged with handling and resolving
complaints. If you meet the qualifications listed below please
Apply Now!
Responsibilities for this Call Center Representative - Customer
Service job include:
Receive a high volume of inbound calls with varying degrees of
questions or concerns
Keep record of customer interactions, record details of inquiries,
complaints, or comments, as well as actions taken
Use computer system to track, gather information, and/or
troubleshoot the items raised by the customer
Achieve productivity standards and goals set by the company while
maintaining high level of customer service
Refer unresolved customer issues to designated call center
department or supervisor for further investigation
Qualifications:
High School Diploma or equivalent
1-3 years relevant experience
Candidate must be able to sit for the majority of their shift
Excellent verbal and written communication skills
Make good decisions and resolve issues in a clear, calm, and
diplomatic matter
Computer literate - Proficient with Email and Microsoft Word
Able to work in a team environment
Pay for this position is $12.00/hr plus overtime as needed. This is
a temporary to hire opportunity.
Adecco provides one of the most comprehensive benefits package in
the industry to contract workers. Benefits are available to you as
a contractor after one week of employment.
Click on Apply Now to be considered for this French-English
bilingual Call Center Representative - Customer Service job in
Kentwood, MI or any related opportunities with Adecco.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Keywords: , Grand Rapids , French Bilingual Customer Service Representative!, Administration, Clerical , Grand Rapids, Michigan
Click
here to apply!
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