Medical Receptionist

Company: New Oakland Family Centers
Location: Grand Rapids
Posted on: August 7, 2022

Job Description:

Job Description Transend MSO, Inc. provides administrative support to New Oakland Family Centers, a comprehensive behavioral health and substance abuse provider for consumers across Michigan, in both outpatient and partial hospitalization settings. Location : Grand Rapids Schedule: Monday-Friday 8:00 am --- 4:30 pm or another full-time equivalent. Reports To: Clinical Supervisor / Clinical Director Compensation: Hourly Employee. Commensurate with experience. Position Summary: The Medical Receptionist position is a full-time role that will require working closely with clinical staff and consumers to ensure a welcoming and efficient environment is maintained. Desired Skills: Ability to multi-task---use of time management Ability to work well on a multi-disciplinary team Strong understanding of, and ability to comply with all HIPAA requirements Strong customer service skills Ability to problem solve Essential Duties / Functions: Ensure that all consumers receive, complete and fill out intake paperwork. Assist in ensuring all consumer documentation (i.e intake paperwork, correspondence, lab work, etc.) is uploaded into EMR record. Ensure proper supply of forms are available to staff. Complete and process intakes according to clinic procedures. Answer phones in a polite and professional manner. Relay messages accurately and timely. Complete EMR documentation as required by clinical policies/procedures. Attend trainings and meetings as needed. Schedule/reschedule physician/therapist appointments. Confirm physician appointments daily. Opening/closing the office. Light typing with a maximum of two (2) errors per page. Collect client co-pays. Ensure reception area and lobby is clean and organized. Greet and screen incoming staff and consumers. Fulfillment of all initial and ongoing training requirements. Carry out other duties as assigned by supervisor/site director. Qualifications: High School Diploma or equivalent required. One to two years of relevant experience required. Working Conditions: Staff need to be prepared to be actively involved with clients. Navy blue scrubs required per Employee Handbook.

Keywords: New Oakland Family Centers, Grand Rapids , Medical Receptionist, Administration, Clerical , Grand Rapids, Michigan