Receptionist

Company: Rant Insurance Group
Location: Grand Rapids
Posted on: May 16, 2022

Job Description:

Job DescriptionThe Receptionist position will involve answering multiple phone lines, providing customer service to agency customers, greeting office visitors throughout the day, drafting letters & reports, and other additional clerical duties as directed by the agency owner or associates.

Benefits

Health InsuranceLife InsurancePaid HolidaysPaid Time Off (PTO)Dental InsuranceVision InsuranceWeekends OffHolidays Off401K PlanHands On TrainingProfessional Work Environment

Responsibilities

• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Provide exceptional customer service.
• Assess and identify the wants and needs of your customer(s) over the phone
  
  Requirements
  
  
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Professional phone etiquette.
  • Excellent Spelling and Grammar skills.
  • Great Customer Service Skills.
  • Works well with other employees and is a team player with a positive attitude.
  • Strong communication skills, both oral and written.Bilingual, fluent in both English and Spanish is beneficial.

Keywords: Rant Insurance Group, Grand Rapids , Receptionist, Administration, Clerical , Grand Rapids, Michigan