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cash processor

Company: Medical Management Specialists
Location: Grand Rapids
Posted on: November 9, 2019

Job Description:

POSITION SUMMARY: This position handles preparing deposits, locating remittances, posting of payments, rejections and appeals received from all third party payers. As part of the cash department team, this position also makes outgoing calls to resolve payment or remittance issues. PRINCIPAL DUTIES & RESPONSIBILITIES:

  • Represent Medical Management Specialists (MMS) in the most positive and professional manner with clients, customers, guests and the community.
  • Upholds the MMS mission statement: "Medical Management Specialists (MMS) is committed to making a difference by providing excellent service to our clients, an outstanding work environment for our team-members, and service to our community."
  • Handles confidential information and protected health information (PHI) with tact and discretion as outlined in the MMS Employee Handbook in compliance with the Health Insurance Portability and Protection Act (HIPPA).
  • Preparing deposits, locating remittances, posting payments and/or rejections and initiating the appeals process for assigned client(s) or insurance type(s).
  • Applying contractual adjustments based on participation agreements between clients and payers.
  • Institute re-billing process and writing up refunds for credit balances when appropriate.
  • Makes outgoing phone calls to patients and payers to resolve payment or remittance issues.
  • Notifying the client's collection agency of payments, adjustments or new billings. OTHER DUTIES & RESPONSIBILITIES:
    • Performs other duties as assigned by management.
    • KNOWLEDGE, SKILLS & ABILITIES:
    • Prefer 1-2 years of experience with payments or medical billing and customer service skills.
    • Knowledge of reading, writing, mathematical and computer skills as normally acquired through completion of high school.
    • Knowledge of office policies, practices and procedures as normally acquired through 1-year experience working in an office or similar setting.
    • Basic knowledge of personal computers and Microsoft Windows with typing skills of 30 wpm.
    • Overall dexterity is required including handling, reaching, grasping and feeling.
    • Ability to multi-task.
    • Proficient ten- key skills.
    • Visual acuity necessary, including reading and close up work.
    • Hearing and speech on the phone as well as in person are necessary.
    • Excellent verbal, written and interpersonal skills
    • Must be independently mobile.
    • Frequently required to sit or stand for long periods of time.

Keywords: Medical Management Specialists, Grand Rapids , cash processor, Accounting, Auditing , Grand Rapids, Michigan

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