Commercial Lines Account Manager
Location: Grand Rapids
Posted on: June 23, 2025
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Job Description:
Job Description: As a Commercial Lines Manager with our team,
you will play a pivotal role in shaping the future of the agency.
You will: Manage a select portfolio of high-end Commercial Lines
clients. Develop and streamline departmental workflows and
procedures to enhance efficiency. Collaborate closely with the
Director of Commercial Lines to oversee day-to-day operations.
Identify growth opportunities for the department, including
cross-selling and expanding coverage options. Drive the achievement
of agency goals and performance objectives. Continuously enhance
the client service experience, ensuring outstanding customer
satisfaction. Generate and analyze monthly reports to assess
progress toward departmental goals. Cultivate and maintain strong
relationships with insurance carriers. Foster a productive and
positive work environment within the department. Provide ongoing
training to ensure optimal utilization of our agency management
system and carrier websites. Participate in annual staff
evaluations and contribute to the hiring and training of new team
members. Undertake additional responsibilities as required by the
role. Qualifications: To excel in this role, you should possess: A
minimum of 5 years of experience in Commercial Lines insurance. An
active MA P & C License. Proficiency with Applied Epic (strongly
preferred). Self-motivation and a strong sense of accountability.
Exceptional leadership, interpersonal, and organizational skills.
The ability to work collaboratively in a team environment.
Outstanding problem-solving and customer service abilities.
Proficiency in the Microsoft Office Suite. If you're ready to take
your career to the next level and join a team that values
excellence and innovation, we encourage you to apply today. For
additional information on this opportunity, please contact Gabby
Rein directly at 612.284.5295 . Resumes may be confidentially sent
to gabby.rein@gogpac.com All qualified applicants will receive
consideration without regard to race, age, color, sex (including
pregnancy), religion, national origin, disability, sexual
orientation, gender identity, marital status, military status,
genetic information, or any other status protected by applicable
laws or regulations. GPAC (Growing People and Companies) is an
award-winning search firm specializing in placing quality
professionals within multiple industries across the United States
since 1990. We are extremely competitive, client-focused and
realize that our value is in our ability to deliver the right
solutions at the right time.
Keywords: , Grand Rapids , Commercial Lines Account Manager, Accounting, Auditing , Grand Rapids, Michigan
