Tax Expert - CPA, EA, or Tax Attorney - Work from Home - 3+Yrs Paid Tax Experience Required
Company: Intuit
Location: Grand Rapids
Posted on: September 24, 2022
Job Description:
OverviewAre you a credentialed CPA, EA, or practicing attorney?
And do you have a minimum 3 seasons of paid Tax Preparation
experience with a minimum of 30 tax returns per tax year? If you're
one of tax professionals, we need you to help our customers
complete their taxes using TurboTax. You'll advance our goal of
"Powering Prosperity Around the World" by providing expert guidance
and explanations of tax and technical terms to our customers.
You'll also play an important role in our effort to enhance our
brand by delighting our customers and empowering them to prepare
their taxes.What you'll bring
Must possess active unrestricted
credential: EA (Enrolled Agent), CPA (Certified Public Accountant),
or Practicing Attorney with strong tax preparation experience and
extensive knowledge of tax lawsMust possess or be able to obtain
any related State licenses, certificates, permits or bondsMust
possess active PTIN (Preparer Tax Identification Number)3 or more
years of recent experience preparing federal and state individual
1040 tax returns for clients/customers, using commercial tax
preparation software Working knowledge of Circular 230Audit
experience a plus (IRS and state tax authorities)Proficient with
technology; solid knowledge of computer operations and software
Must have (or be willing to obtain) a dedicated hardwired internet
connection Strong customer service skills - ability to interact
with customers through video and audio tools in a way that is
professional, friendly and reassuringExcellent verbal and written
communication skillsAbility to work in a fast-paced environment
with minimal supervisionCritical thinking, problem solving,
research skills and determinationBilingual (English/Spanish)
communication skills (written & spoken) a plusFor internal use:
tstHow you will lead
This is a seasonal, virtual,
customer-facing role; you will be using our state of the art video
communication software (SmartLook) to interact with customers -
Help TurboTax customers who are working on their tax return with 1)
Tax advice, including return preparation and signature when
required; 2) Product/software inquiries, and 3) Tax
calculationsCreate high quality customer interactions and
experiences that instill confidence using deep customer empathy,
and your deep knowledge and expertise in the field of tax
preparationUtilize and leverage government websites, professional
resources, and team expertise to seek out and deliver the right
answer to the customer using everyday languageApply defined
practices, procedures, and company policies to troubleshoot and
resolve tax advice and preparation customer inquiriesDocument
customer interactionsIf you are a Colorado resident, visit
intuit.com/careers/colorado-job-postings-information/
Keywords: Intuit, Grand Rapids , Tax Expert - CPA, EA, or Tax Attorney - Work from Home - 3+Yrs Paid Tax Experience Required, Accounting, Auditing , Grand Rapids, Michigan
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